Policies

As an independent and registered not for profit, we are committed to focusing on continuous improvement, best practice and working as a team towards the common goal of excellence in quality service delivery guided by a number of key policies.

Have you got a complement, complaint or feedback to share with us? Please complete our Feedback Form.

All of the policies and documents on this page are current as at December 2022.

Latest

Lifesaving support for people sleeping rough on the streets of Melbourne

Our after-hours outreach service has delivered 3,455 episodes of care in the past year, highlighting the vital role they play in early intervention and as a lifeline for individuals facing homelessness in Melbourne.
How to be a better ally for IDAHOBIT and beyond...

For IDAHOBIT we dive into how each of us can play a role in creating safer and more inclusive spaces for our LGBQTIA+ friends and family.
A message from CEO, Ben Vasiliou
L'Oréal and Youth Projects partner to help tackle youth unemployment

L'Oréal and Youth Projects are demonstrating how the corporate and not-for-profit sector can interact to combine resources and knowledge to generate better employment outcomes for young people from marginalised backgrounds.

Work For Us

Find a career at a for-purpose organisation, growing and cementing our reputation as leaders in the sector. Your chance to lead. To grow. To make a real difference.
The Living Room

A free primary health service for people at risk of, or experiencing, homelessness. The Living Room is a unique place which makes people feel welcome, see a doctor, take a shower or to sit, relax and get away from the chaos of the streets.
Who we are

We are on a mission to provide high impact support, without judgement, full stop. Find out more about who we are.
When and where should I get tested for COVID-19 in Melbourne's north?

Find out when, where and why you should get tested for Covid-19 in Melbourne's north across the Hume and Moreland LGAs 🙌🏽
Needle Syringe Program

Access to clean injecting equipment, education and referrals to minimise the potential harm and transmission of blood borne diseases in our community.
YHOP

Outreach services that are available for young people aged between 12 and 25 living across Melbourne's North and North West. If you can't get to us we may be able to come to you.
Transition to work

Transition to Work helps early school leavers and unemployed young people to gain skills and transition into sustainable employment.
Social enterprise

Our social enterprise program, empowering young people to lead meaningful lives and creating real social change. One coffee at a time.
Our team

Meet the mission makers and change makers leading the charge and creating high impact support at Youth Projects.
Donate

Make a meaningful impact this winter in Melbourne. Your donation will ensure vital resources, warm clothing, meals, and outreach initiatives for people who are, or at risk of homelessness. But your impact doesn't stop there. With your help, you're offering a lifeline for individuals seeking a way out of homelessness. From funding job training, and skills development to mental health support and housing assistance. Every dollar has the power to transform lives. Join us in making a differen