LGBTIQA+ and Gender Diverse Inclusion

We stand with LGBTIQA+ people and are dedicated to providing support that is free from discrimination, grounded in dignity, and responsive to individual needs. 

Across the organisation, this is reflected through: 

• Dedicated programs such as QPOP (Queer Psychosocial Outreach Program), providing tailored outreach and psychosocial support for LGBTIQA+ young people in Melbourne’s west  

• Safe, youth-designed affirming service environments where young people can express their identity without fear of judgement  

• Staff training and capability development to ensure inclusive practice across all programs, including correct use of language, pronouns and identity-affirming approaches  

• Active partnerships with LGBTIQA+ organisations to strengthen service quality and connection pathways  

• Inclusion of LGBTIQA+ voices through our Youth Advisory Group engagement and co-design of programs, hubs and services. 

• Commitment to achieving the Rainbow Tick, a national accreditation framework that supports organisations to deliver safe and inclusive services for LGBTIQA+ communities, including continuous review of policies, environments and practice.  

We recognise that LGBTIQA+ young people often face higher levels of social isolation, mental health challenges, and barriers to employment and housing. Our approach focuses on practical support, connection, and long-term pathways.