Is this you?  

You are an enabler who successfully engages, supports and coaches disengaged young people by providing critical interventions. 

You hold a Certificate IV in Mental Health or a related discipline and have experience working with young people (12 - 24) in case management and brief intervention support with a focus on mental health and wellbeing outcomes 

You’re passionate about working with at-risk and vulnerable young people and you know your stuff when it comes to guiding and collaborating in a flexible, youth-orientated environment 

You’re bendy 

You know not every day will be the same, you can switch from providing support to a service user, to writing impact reports for your manager in the blink of an eye. Changing lives is your passion but you still embrace rolling up your sleeves and mucking in to get the job done.  

You see the person  

You’re full of creative ways to meet our service users where they are at and believe that engagement shouldn’t be a one size fits all model. You always see the person, not just their immediate situation because you understand that everyone has different needs, and that is okay.   

You care 

Our frontline warriors and change makers are all here because we genuinely want to break the cycle of disadvantage, and we want you to want that too!  

A bit about the role

YHOP is an assertive outreach service that engages/connects at risk young people to relevant referral pathways to increase engagement, wellbeing and social participation in their community, overcoming barriers.   

This is an exciting position in the front line of youth assertive intervention where outstanding motivation and passion will make the most difference. As the first point of contact for at-risk youth across northwest Melbourne, this position is critical in providing positive health, social and economic outcomes for young people aged 6-24 years. This position plays a pivotal role in linking clients to other supports and services internal to Youth Projects and initiatives across the Northwest of Melbourne. 

For more information on this position please download the Success Profile (Job description).

Site Location: This role will be based at our Glenroy HQ with outreach across Northwest Melbourne.

A bit about us

We are an independent, registered charity providing front line support to young people and people experiencing homelessness to open up pathways out of poverty and homelessness - breaking the cycle of disadvantage. Our focus is on respect, client-centred care, and harm prevention so people can lead longer lives, have improved health, meaningful employment, and a greater sense of belonging, safety, and security through our holistic model of care.  

You can read more in our Impact Report or you’ll find us right across Naarm/Melbourne with our main offices located in Glenroy and on Hosier Lane right in the centre of the city, but we’re growing quickly and expanding to more locations in 2022! 

Why would you work with us?

We’re a casual and flexible, yet professional and high-energy workplace. We encourage flexibility for a healthy work/life balance and although we are very serious about our work, we are very chill when it comes time to wind down. Every day you spend working with us, you’re making a difference. Although they're pretty great perks, we don’t just stop there… here are some of the others: 

  • Free, locally roasted coffee at the office  
  • A portion of your income as tax-free through generous salary packaging benefits. PLUS additional tax-free salary packaging on meals & entertainment expenses 
  • Flexible work environment & flexibility to take extra unpaid leave 
  • 17.5% Annual Leave Loading  
  • Uncapped Employee Assistance Program 
  • Additional paid leave for caregiving, wellbeing, family violence, study PLUS an extra 5 personal leave days 


We’re a non-profit organisation that fills from a full cup but not a full pocket. In order to attract strong talent, we pay competitively and remunerate based on your skills and experience and are determined to make this the best job you'll ever have. 

Think you have what it takes and want to join the team at Youth Projects?  

Send a cover letter and your resume to [email protected].

Recruitment for this position will be undertaken as applications are received - the position will be filled when a successful candidate has been selected. 

Please note is a requirement of all Youth Projects positions that the successful applicant holds a valid Working with Children’s Check, Police Check and is vaccinated for Covid-19.

Our commitment to diversity 

At Youth Projects, we value diversity and believe that a range of backgrounds brings a variety of ideas, perspectives and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome and value unique contributions and encourage applications from candidates with a disability, culturally and linguistically diverse backgrounds and indigenous candidates 

Safety screening 

Youth Projects has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation. All Youth Projects staff must undergo Police and Working with Children Checks.