Is this you?

You’re passionate about tackling youth disadvantage on the frontline and you have worked or studied in Youth or Social work. You have experience working or mentoring people with developmental and/or psychosocial disabilities. You love people and engage with respect, dignity, and no judgement, full stop. You also come equipped with experience working in hospitality - this could be working as a crew trainer at McDonalds through to a career in hospo after school.  

You may not be the captain of this team (…yet), but when we are in thick of it, we play off each-other’s strengths and have each-others back #1YP 

You’re adaptive
You know not every day will be the same, you can switch from coaching young people, to completing risk assessments to levelling local connections in the blink of an eye. Changing lives is your passion but you still embrace rolling up your sleeves and mucking in to get the job done. 

You see the person
You’re full of creative ways to meet people where they are at and believe that engagement shouldn’t be a one size fits all model. You always see the person, not just their immediate situation because you understand that everyone has different needs, and that is okay.

You care

Our frontline warriors and change makers are all here because we genuinely want to break the cycle of disadvantage, and we want you to want that too!

A bit about the role:

The Here4Hospitality program is brand new, and this should excite you! Based at our The Little Social cafes located at Hosier Lane, The Alfred and Rosanna train station.  

This is a brand new role, but here are some of things you could expect to be doing in your first month:

  • Engaging young people with disabilities assertively
  • Undertake individualised risk assessments and trainee mentoring for the young people you’re working with 
  • Develop support plans for the young people you’re working with 
  • Building a positive rapport with the young people you’re working with  
  • Designing, developing and delivering practical work readiness and employability skills training on-site (one-on-one and group based)  
  • Coaching young people to understand workplace expectations, behaviours, and develop technical work readiness skills (i.e. hospitality, customer service skills) 
  • Developing and maintaining effective internal and external partnership with key stakeholders, including employers, industries, community organisations, training providers.  

A bit about us:

We are an independent, registered charity providing front line support to young people and individuals experiencing disadvantage, unemployment, homelessness, alcohol and other drug issues. We also help those looking to re-engage with learning and employment. We recognise the complex and varying needs of the people we work with and go above and beyond, 365 days a year, to provide pathways out of poverty.

Last year, our highly skilled multi-disciplinary team provided 15,288 face-to-face contacts to people via The Living Room, supported 1,243 young people through our employment and training programs, and dispensed 1.3+ million safe injecting kits through our harm reduction programs. 

We have the ability to provide a complete wrap around, judgement free service with a strong focus on respect, service users-centred care and harm prevention. The impact we seek enables each person to lead longer lives, have improved health, meaningful employment and a greater sense of belonging, safety and security through a holistic model of care.

We operate out of two flagship sites (on the iconic Hosier Lane and in vibrant Glenroy) and are growing to deliver services across 15 more outreach locations across Victoria.  

Our culture is casual yet professional and high energy. We encourage flexibility for your work/life balance. Our team is serious about their work but doesn’t take themselves too seriously. 

Why should you work with us?

Every day you spend working with us, you’re making a difference. The stronger our frontline warrior, the bigger our impact of breaking the cycle of disadvantage. We think that’s a pretty great perk, but we don’t stop there… here are some of the others.

  • Working across Melbourne’s North West Regions
  • Free specialty coffee at the office
  • Access to generous salary packaging
  • Access to meals & entertainment benefits and novated leasing (if desired)
  • Flexible work environment
  • Uncapped Employee Assistance Program
  • 17.5% Annual Leave Loading
  • Plus, additional paid leave including; wellbeing, family violence, study and an extra 5 personal days we also provide flexibility to take extra unpaid leave or travel while working,


We’re a non-profit organisation that fills from a full cup but not a full pocket. In order to attract strong talent, we pay competitively and remunerate based on your skills and experience and are determined to make this the best job you'll ever have.

Here4Hospitality positions are paid under the Labour Market Award (Employment Services Officer - Grade 2).

Think you have what it takes and want to join the team at Youth Projects? Send through a cover letter and your resume to [email protected].  

Recruitment for this position will be undertaken as applications are received. The position will be filled when a successful candidate has been selected. 


Our commitment to diversity 

At Youth Projects, we value diversity and believe that a range of backgrounds brings a variety of ideas, perspectives and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome and value unique contributions and encourage applications from candidates with a disability, culturally and linguistically diverse backgrounds and indigenous candidates 

Safety screening 

Youth Projects has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation. All Youth Projects staff must undergo Police and Working with Children Checks.