Is this you?

You are an engaging and inspiring leader in the health or homelessness sector that is ready for their next challenge. You come with a Diploma qualification or more (in relevant Social Work, Youth Work and/or Community related disciplines). You understand the importance of balancing client outcomes and developing a strong team culture all while keeping the multidisciplinary service humming along. You have experience working with service users that have multiple and complex needs. You know your stuff when it comes to motivating, empowering, nurturing and growing skills of the team, and one thing is for sure, when it comes to delivering high impact support to service users you see the importance of a team approach.  This is a hands on job, and you’ll lead by example. 

You’ll be the day-to-day captain of this team, but when we are in thick of it, we play off each-other’s strengths and have each-others back #1YP 

You're bendy

You can switch from making a service user a cup of coffee to using evidence and data to assist in developing programs with targeted service user outcomes. You can flex your approach up and down. You know the importance of boundaries and frameworks but are an active listener and tailor your coaching and support based on the needs of the people you are working with. Changing lives is your passion but you still embrace rolling up your sleeves and mucking in to get the job done. 

You see the person

You’re full of creative ways to meet our service users and teams where they are at and believe that engagement shouldn’t be a one size fits all model. You always see the person, not just their immediate situation because you understand that everyone has different needs, and that is okay. 

You care

Our frontline warriors and change makers are all here because we genuinely want to break the cycle of disadvantage, and we want you to want that too!

A bit about the role:

You will be working under the Program Manager to deliver our multidisciplinary services at The Living Room on Melbourne’s iconic Hosier Lane. It is a unique service combining health, drop-in support, and social connectedness.  

If you worked here this past month these are some things you might have been involved in:

  • Celebrating with our services users when they have had a win, not matter how big or small
  • Running reflective practice sessions with your team and guiding handover discussions with The Living Room Program Manager
  • Advocating and fighting for the support an individual actually needs – with services, with government departments
  • Completing monthly reporting
  • Working on the floor with The Living Room team 
  • Building partnerships with key homelessness, Aboriginal, health, legal and family violence services 
  • Supporting preparedness for our AGPAL reaccreditation in 2022 
  • Implementing initiatives to support service user engagement
  • Assertively engaging all service users to create a safe and welcoming space
  • Actively promoting Living Room services to clients
  • Running regular supervision and team meetings
  • Working collaboratively with our clinical teams at the Living Room to ensure a holistic response to clients
  • Managing the dynamics and numbers in the drop in space
  • Liaise and work collaboratively within a multidisciplinary team

A bit about us:

The Living Room is a specialist AOD primary health service, the team works with people aged 18+ to provide free healthcare and support to improve the physical, mental and social well-being of individuals who are, or at risk of experiencing homelessness.

The only service of its kind in Melbourne, focuses on the social determinants of health to look beyond disease or illness, to see a person's overall situation. Our multi-disciplinary team works with individuals to identify goals and focus on harm minimisation, self-determination, and empowerment.

We are a non-judgemental service with a strong focus on respect, client centred care and harm prevention. We work with clients on a personalised, tailored basis to address highly complex issues faced by people experiencing multiple and complex needs.

More broadly, Youth Projects is an independent, registered charity providing front line support to young people and individuals experiencing disadvantage, unemployment, homelessness, alcohol and other drug issues. We recognise the complex and varying needs of the people we work with and go above and beyond, 365 days a year, to provide pathways out of poverty.


Why should you work with us?

Every day you spend working with us, you’re making a difference. The stronger our frontline warrior, the bigger our impact of breaking the cycle of disadvantage. We think that’s a pretty great perk, but we don’t stop there… here are some of the others;

  • You’ll be based in the heart of Melbourne, just a 5-minute walk from Flinders St Station
  • Access to generous salary packaging
  • Access to meals & entertainment benefits and novated leasing (if you're keen)
  • Supervision every fortnight and access to external clinical supervision
  • Flexible work environment
  • Uncapped Employee Assistance Program
  • 17.5% Annual Leave Loading
  • Plus, additional paid leave including wellbeing, family violence, study and an extra 5 personal days we also provide flexibility to take extra unpaid leave.


We’re a non-profit organisation that fills from a full cup but not a full pocket. In order to attract strong talent, we pay competitively and remunerate based on your skills and experience and are determined to make this the best job you'll ever have.

This position is paid under the SCHcADs Award as a Level 5.

Think you have what it takes and want to join the team at Youth Projects? Send through a cover letter and your resume to [email protected].  

Recruitment for this position will be undertaken as applications are received. The position will be filled when a successful candidate has been selected. 


Our commitment to diversity 

At Youth Projects, we value diversity and believe that a range of backgrounds brings a variety of ideas, perspectives and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome and value unique contributions and encourage applications from candidates with a disability, culturally and linguistically diverse backgrounds and indigenous candidates 

Safety screening 

Youth Projects has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation. All Youth Projects staff must undergo Police and Working with Children Checks.